Privacy Policy

Your privacy is important to us. This policy explains how Isanti Glass Africa (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Last updated: April 8, 2026

1. Information we collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter or mailing list
  • Fill out a contact form or request information
  • Apply for a job or career opportunity
  • Communicate with us via email or phone

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and navigation paths

2. How we use your information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide customer support
  • Send you newsletters, marketing materials, and product updates (with your consent)
  • Process job applications and manage recruitment
  • Improve our website, products, and services
  • Analyse usage trends and optimise user experience
  • Comply with legal obligations and enforce our terms
  • Detect and prevent fraud or security issues

3. Information sharing and disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers (e.g., email service providers, analytics platforms).
  • Legal Requirements: We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure socket layer (SSL) encryption technology
  • Regular security assessments and updates
  • Restricted access to personal information on a need-to-know basis
  • Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your rights and choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Portability: Request transfer of your information to another service provider
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International data transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information receives adequate protection in accordance with applicable data protection laws.

10. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.